cPanel "IP address has changed" error

cPanel will sometimes throw out the error "IP address has changed!" while you trying to connect.

Some ISPs are have very short DHCP life times. This can cause the behavior described and these types of connections could not work with cPanel. You can try several things to try to fix the issue:

1) Going to as sometimes that will fix things.

2) cPanel and WHM version 11.28 have a new option to the Cookie IP validation setting:

"Validate the IP addresses used in all cookie based logins. This will limit the ability of attackers who capture cPanel session cookies to use them in an exploit of the cPanel or WebHost Manager interfaces. For this setting to have maximum effectiveness, proxydomains should also be disabled."

Change this setting to "loose" and it should cause the reauthentication frequency to diminish or go away. To disable it go to WHM > Tweak Settings > Cookie IP validation and set it to "loose"

3) Otherwise, you might have utilize a proxy with an unchanging IP

4) If you're still getting those error messages, you will need to find another connection to connect into cPanel.



Was this answer helpful?

 Print this Article

Also Read

How do I set up the free relay on cPanel (UK Servers Only)

How do I set up the free relay on CPanel You must edit your settings in CPanel to avoid manual...

PHP Version Selection (PHP Config)

Shared and Reseller PHP 4.4 and PHP 5.6 are available on our shared and reseller servers. You...

cPanel logs for access, Apache, email, error, ftp, mysql, and WHM

cPanel logs most activity that happens on a server to log files so you can go back and review log...

Accessing cPanel

For cPanel version 11.38   To access cPanel: Type: https://IP:2083 into your...

How do I password protect a directory?

You can password protect directories within your site from unauthorized users by using 'Web...